Q: What is carcare24by7?
carcare24by7 is where you can get all car related services at your doorstep, be it home or office. Our expert technicians arrive to your doorstep with all the necessary tools and spare parts. For mechanical repairs, we have our network of branded automobile workshops, offering comprehensive service experience with features such as assurance of genuine spares, expert technicians, pocket friendly pricing, manufacturer recommended procedures, service warranty and satisfying customer experience.
Q: How does carcare24by7 Work?
carcare24by7 has a range of services to maintain your car. The services are in the mode of Doorstep and Workshop. You can choose the services based on your vehicle’s make, model and variant. Pick a date, time and location convenient to you in Mumbai, Navi Mumbai and Pune. We work 365 days a year. carcare24by7 skilled technicians, arrives at your doorstep equipped with necessary tools and spares. We offer our customers a detailed service report of the services and recommendations for better maintenance of your vehicle.
Q: Can a technician really fix my car at my doorstep?
Yes! More than 60% of problems including periodic maintenance, basic repairs, replacements and inspections can be done right at your doorstep.
Q: What about the services which cannot be done at the doorstep?
In case of mechanical repairs your car might need to be taken to the workshop. Your car is picked up by our professional drivers, repaired at carcare24by7 workshop and delivered at your doorstep.
Q: Is carcare24by7 services pocket friendly?
we offer services at your doorstep, we don’t incur overhead costs of the workshop (unless it requires repairs at workshop). We pass on this benefit to our customers by providing most of the services, up to 25% lesser than Authorized Dealers. We have no hidden charges and take no advance payments. We bill our customers after the completion of work and ensure total customer satisfaction.
Q: What are the packages?
Our additional services include packages for periodic and annual maintenance services.
Q: What kind of spares and lubricants do you use?
We provide only genuine spares and lubricants for your car. We provide you with pictures of the replaced spare parts (worn out and new replaced parts). We have a policy of returning the worn out parts to customers. We ensure strict quality checks and maintain quality audit reports to assure complete transparency.
Q: Are the technicians certified?
All carcare24by7 technicians are certified Diploma holders in Automobile or Mechanical Engineering. These technicians go through stringent selection processes that includes background checks, criminal record checks and reference checks. Our technicians possess 5+ years of experience with trainings acquired at reputed automobile dealers.
Q: Which brands do you serve?
We serve regular and premium luxury cars of all leading car brands.
Q: Where is carcare24by7 operational?
Presently carcare24by7 is operational in Mumbai, Navi Mumbai and Pune city.